two things tagged “bad design”

The Pithy Wisdom of Stephen Crowley

Stephen Crowley is a product designer who maintains @ShitUserStory, my favorite new Twitter account1 (via Deepu). He also maintains a Medium blog with gems like these:

Lovely stuff.

  1. Given the amount of rage I’ve had with awful product design and really, really shitty websites of late. The madness doesn’t stop with the web. On $250 Sony WH-1000XM4 headphones, which are comfortable and have lovely sound and the best active noise-canceling I’ve ever experienced, opting to “Disable Voice Guidance” still means that the nice lady inside your headphones will tell you when you dis/connect your Bluetooth device. You gotta toggle a feature in the app to prevent iTunes from launching every time it pairs with your Mac (the Sony folk think this “feature” is “unfortunate” so there’s that at least.) Your headphones can just choose to turn off the moment you turn them on unless you update the firmware. Would you like to share your location? Do you want the Sony app to send you notifications? We’ll need the last four digits of your SSN so we can create a tailor-made listening profile for you. Is that OK? ↩︎

The AppleTV Remote Sucks

Dec 9 It’s so bad a Swiss company made a much saner substitute that sells for ~$20.

The Salt Remove

Nov 16 Looks like you can use the old remote with the new AppleTV.

I’m annoyed every time I have to use the infernal thing.

  • It tries (poorly) to be something other than a damn TV remote1.
  • There’s no way to tell which end is up.
  • There’s no accidental tap detection when you pick it up.
  • It’s way too small.
  • It’s way too slippery.
  • I use Siri to skip forward and backward because the edge clicks are unmemorable and dysfunctional.

I use the iPhone app when I can and, while I can’t stand the terribly implemented inertial scroll, still find it better than the hardware.

Inertial scrolling does in fact exist on the Siri remote, but the effect is muted. The on-screen movement doesn’t accurately reflect your swiping — scrolling is staggered and it often stops abruptly, when you don’t intend to stop. This makes aspects of navigation, like manual search or entering your email address or password, extremely cumbersome.

– Dave Smith, “My biggest problem with the new Apple TV remote”

See also: Steve Brykman of ArsTechnica’s thoughts on “the nightmare horrorshow” that’s the remote.

  1. “You’re basically getting a giant iPad game that you have to play with a tiny remote” ↩︎